FAQs
What is your typical budget?
Our project budgets typically range between £10,000 and £200,000, depending on the scope and complexity of the work. We offer bespoke solutions, so every project is priced according to its specific requirements. We generally have a minimum project size of £8,000.
How long does it take to complete a project?
The timeline for project completion varies based on the project’s scope and complexity. On average, our projects take about 3 to 6 months from inception to launch. However, more complex projects may take longer.
What are the steps in a typical project?
For website or app projects, our process starts with a Workshop to understand your business goals, target audience, and competitive landscape. We then create Wireframes & Prototypes to preview your website’s layout and structure. In the Development phase, we build your site using the most suitable technology, specialising in WordPress/PHP and Django/Python. Rigorous Testing follows to ensure everything functions perfectly. Finally, after launch, we launch your site and provide ongoing support to keep it secure and effective.
Can you start working on our project immediately?
We usually commence projects within a few weeks of agreement. However, the exact start date depends on our current project load and your specific requirements.
Do you use templates in your designs?
No, we do not use pre-designed templates. All our designs are custom-made to align with your brand’s identity and specific business goals.
Who are your ideal clients?
Our main area of expertise lies in the financial services sector, where we have extensive experience delivering tailored digital solutions. However, we work with clients across a wide range of industries, including technology, healthcare, retail, and more. We welcome any business that values innovation and is committed to long-term digital growth.
Do you work with international clients?
Yes, we have offices in London, Toronto, Calgary, and Vancouver, and we serve clients globally. Our international experience allows us to work effectively across different time zones and cultural contexts.
What ongoing support do you offer post-launch?
We provide comprehensive hosting and maintenance services to ensure your website remains secure, updated, and optimised. Our ongoing support includes regular updates, security monitoring, and performance optimisation.
How do you ensure the quality of your work?
Quality is ensured through rigorous testing at each stage of the project, including usability, performance, and security tests. We also adhere to industry best practices and continually seek feedback from our clients to ensure the highest standards.
Can you help with digital marketing after the website is launched?
Absolutely. We offer a full suite of digital marketing services, including SEO, PPC, content marketing, and social media management, to help drive traffic and conversions for your new website.
What is your approach to web development?
Our approach to web development is collaborative and agile. We work closely with you throughout the process to ensure the final product meets your expectations. Our development practices focus on scalability, security, and performance.
Do you offer e-commerce solutions?
Yes, we specialise in creating custom e-commerce platforms tailored to your business needs. Our preferred platforms are WooCommerce for WordPress and Shopify, both of which provide robust, scalable solutions that deliver seamless user experiences and integrate with various payment gateways and third-party services.
How do you handle project management?
Broadly, we follow agile project management methodologies, which allow for flexibility and iterative progress. However, our approach can be tailored to fit the specific needs of your project. You will have a dedicated project manager who will keep you informed at every stage of the process.
Do you offer any training once the website is completed?
Yes, we provide training sessions for your team to ensure they are comfortable managing and updating the website post-launch. This includes CMS training and guidance on best practices.
How do you ensure our website is mobile-friendly?
All our websites are designed with a mobile-first approach, ensuring they are fully responsive and provide an optimal user experience across all devices, from smartphones to desktops.
How do you handle website security?
We prioritise security by implementing best practices such as SSL encryption, regular security audits, and updates. We also offer ongoing monitoring and maintenance services to keep your website secure.
What kind of reporting and analytics do you provide?
We provide detailed analytics and reporting on your website’s performance, user behaviour, and digital marketing campaigns. This helps you track progress and make informed decisions.
